Eligibility

Take a look at when you can enroll for benefits and which family members you can cover.

 

Who’s Eligible

You’re eligible for the benefits described on this site if you’re classified as a regular full-time associate and are regularly scheduled to work at least 30 hours per week (20 hours for Hawaii).

If you’re classified as full-time Temporary or Project-Based associate, you are only eligible for medical coverage for yourself and your children (as well as the benefits listed below that all Conduent associates are eligible for). Note: If you enroll in a Consumer Choice Plan, Conduent does not make a contribution to your Health Savings Account (HSA).

All Conduent associates are eligible for:

  • PerkSpot discounts

  • UpWise

  • Retirewise

  • Tobacco Cessation program

  • Employee Assistance (EAP)

  • The Conduent Savings Plan (U.S.) or Puerto Rico Savings Plan

When You’re Eligible for Benefits

You’re eligible for benefits on your date of employment (also called date of hire). In some instances, your date of employment may be different than your first day of work at Conduent. 

 

When You Can Enroll for Benefits

You can enroll for these benefits as a new hire, when you’re newly eligible, or each fall during Annual Enrollment:

  • Medical

  • Dental

  • Vision

  • Supplemental life insurance and accidental death and dismemberment (AD&D) insurance

  • Flexible Spending Accounts (FSAs)

  • Short-Term Disability (STD)

  • Critical illness, accident, and hospital indemnity insurance

  • Legal insurance

  • Identity theft protection

You can enroll for these benefits anytime:

  • Health Savings Account (HSA) contributions (make or change your election)

  • Conduent Savings Plan (U.S.) or Puerto Rico Savings Plan

  • Commuter benefits

  • PerkSpot discounts

Covering Your Family Members

If you enroll for coverage, you can also enroll your eligible dependents for many of our benefits.

To ensure that only eligible dependents are covered under our benefit plans, we require you to submit dependent documentation. After enrollment, you’ll receive a packet sent to your home address which will explain what documents you need to provide and what the deadline is. If you don’t provide the required documents by the deadline, your dependent will be dropped from coverage. Submitting false or misleading information can result in disciplinary actions.

The following dependents are eligible:

  • Your legal spouse or domestic partner (Working Spouse/Domestic Partner Exclusion applies to medical coverage; see the section Working Spouse Exclusion below.)

  • Your children up to age 26, regardless of full-time student status, residency, or marital status. This may include your natural children, stepchildren, foster children (including children placed with you for adoption), children for whom you are responsible as a court-ordered legal guardian, and children who must be covered as a result of a qualified medical child support order (QMCSO).

  • Your domestic partner’s unmarried child over age 18 and under age 25 (living with you and for whom you or your domestic partner has legal custody) if the child is enrolled as a full-time student at an accredited educational institution (up to age 26 for dependent life insurance).

  • Your disabled children of any age (including the child of your domestic partner), if he or she is physically or mentally disabled (as determined by the applicable plan provisions), incapable of self-support, and reliant on parent(s) or legal guardian(s) for support. The dependent child must have been disabled before reaching the age limits above. As long as the child remains disabled, coverage will continue. However, coverage will end if your child marries after reaching age 26 (or any age for the child of a domestic partner).

Covering Your Domestic Partner

In order to cover your domestic partner, you and your domestic partner must meet all of the requirements below:

  • You have shared the same permanent residence for the past six months.

  • You intend to continue the relationship indefinitely.

  • Neither of you is married to any other person.

  • You are both at least 18 years of age.

  • You are not related by blood to a degree of closeness that would prohibit legal marriage in the state in which you and your partner reside.

  • You are jointly responsible for the household’s financial obligations, or your domestic partner is dependent on you for financial assistance.

If you cover your eligible domestic partner (and/or domestic partner’s children), but he or she is not qualified as a tax dependent under Internal Revenue Code (IRC) Section 152, special rules apply. In general, you must pay federal and state income and payroll taxes on the value of the employer contributions that Conduent pays for your domestic partner and/or their children’s medical coverage. This value is called “imputed income.” Check with an accountant or tax attorney to determine whether your domestic partner qualifies as a tax dependent under IRC Section 152 or is eligible for tax-favored health coverage.

 

Check Your Dependent’s Eligibility

You are responsible for ensuring that only eligible dependents are enrolled in the Conduent health and welfare benefits plan (the “Plan”). If you enroll someone as a dependent who is not eligible under the terms of the Plan, such as a child over the age limit, a grandchild or a former spouse — or anyone else not eligible under the Plan — and the Plan learns that the individual is not eligible, the ineligible individual may not be covered by the Plan for any expenses. Failure to notify the Plan in a timely manner that an individual is or has become ineligible could cause the individual to lose his or her ability to continue coverage under COBRA (the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended).

Working Spouse Exclusion

If your spouse or domestic partner is eligible for medical coverage through their employer, they are not eligible to enroll in a Conduent medical plan. This exclusion applies even if your spouse or domestic partner declined their employer’s medical coverage. This rule does not impact other benefits; spouses/domestic partners are still eligible for dental, vision, and other Conduent coverage options.

If your spouse/domestic partner does not have access to medical coverage through another employer, they are eligible for medical coverage through Conduent if they meet the following requirements:

  • Is also a Conduent employee

  • Is unemployed

  • Was laid off from work and did not elect COBRA

  • Works for a company that does not offer medical coverage

  • Works part-time and, therefore, is ineligible for medical coverage

If your spouse/domestic partner is no longer eligible for Conduent medical coverage, you must contact the Workplace Solutions Center at 1.888.471.2271 to have them removed. Enrollment in dental, vision, and other coverage will not be affected. Failure to remove your ineligible spouse/domestic partner from coverage may result in disciplinary action, up to and including termination, recovery of ineligible claims, and reasonable attorney fees.