What Is Health Advocate?

Health Advocate offers 24/7 personalized, expert care, and support for a wide range of health care-related matters. Health Advocate navigates the health care system for you, speaking with providers and insurance companies on your behalf. Health Advocate can help find doctors, review medical bills, and negotiate provider discounts to ensure the best outcomes and savings for you.

Who Are Health Advocates?

Health Advocates are typically registered nurses with extensive experience in medical, health care, or insurance settings and are supported by medical directors and benefits and claims specialists.

Who Can Use Health Advocate?

If you’re enrolled in an Anthem medical plan, Health Advocate is available at no cost to you, your spouse/partner, dependents, parents, and parents-in-law.

How Health Advocate Can Help

• Find in-network providers and make appointments.

• Locate “best-in-class” physicians and medical centers.

• Answer questions about medical diagnoses and treatment options.

• Coordinate clinical services and identify the best approaches to your care.

• Answer benefit and cost questions.

• Handle insurance claims and medical billing issues.

• Answer questions about Medicare enrollment

• Locate eldercare and other community services.

Note: Health Advocate provides additional services beyond the examples listed.

Privacy

All medical and personal information is kept confidential and complies with government privacy standards.