Identity Theft, Legal, Commuter

Conduent offers a number of additional benefits to help you balance work and life.

Identity Theft Protection

NortonLifeLock offers comprehensive all-in-one protection for your identity, personal information, and connected devices.

Who’s Eligible

All regular full-time associates can enroll in identity theft. You pay for this plan with after-tax dollars through convenient payroll deduction.

What’s Covered

When you enroll for identity theft protection, you get:

  • Monitoring and alerts of credit reports, bank, and credit card activity

  • 24/7 member services and support

  • Help from identity restoration specialists if you’re a victim of fraud or ID theft

  • Reimbursement up to your plan limit if fraud occurs

  • Social media monitoring to help keep your social media accounts safe

  • Dark web monitoring

  • Parental controls to help you monitor your kid’s online activity

  • Norton device security, such as a password manager and smart firewall

Learn More and Enroll

Learn more in this Benefit Overview. Watch this video for tips on how to get the most out of your NortonLifeLock cyber safety benefit. Password: vrd!#5W@

You enroll for this benefit on BenefitsWeb which you can access through ConduentConnect.com > Find it Fast > Career & Benefits > BenefitsWeb.

 

How To Set Up Your Account After You Enroll

NOTE: You will be able to set up your account about 10 days after you enroll or as soon as administratively possible. After you enroll, follow these steps to set up your account.

  • Step 1: Go to norton.com/ebsetup.

  • Step 2: Verify your identity.

  • Step 3: Create log-in credentials, activate credit features and explore your benefit.

  • Step 4: Download the Norton 360 and LifeLock Identity apps to receive alerts on the go.

If you have family coverage, you can add dependents directly through the member portal once you are logged in. Your spouse and dependents 18 years of age or older will need to set up their own account and register with a different email address. 

Once you set up your account, you can activate credit features and device security and take advantage of all of the features included in the plan.

Questions? Call Member Support at 1.800.607.9174.

Legal Plan

Life is filled with moments where you might need legal help. MetLife Legal Plans offers affordable and easily accessible legal help for situations like buying a house, getting a speeding ticket, estate planning, and more. The plan offers you, your spouse/domestic partner, and your eligible children an unlimited number of advice and office consultations on personal legal matters with an attorney of your choice.

Who’s Eligible

All regular full-time associates can enroll in the legal plan. You pay for this plan with after-tax dollars through convenient payroll deduction.

What’s Covered

Get help with a wide range of legal matters, including:

  • Estate planning documents and wills

  • Consumer protection

  • Defense of civil lawsuits

  • Document preparation and review

  • Financial matters

  • Family law

  • Immigration assistance

  • Divorce

  • 4 hours of additional attorney services for non-covered matters

  • Protection from domestic violence

  • Home equity loans, refinancing, or sale or purchase of home (second or vacation home)

  • Property tax assessments

 

Learn More

Call the MetLife Legal Plans Client Service Center at 1.800.821.6400, or visit info.legalplans.com and enter the access code 0101431.

Commuter Benefits

Commuter benefits let you use pre-tax dollars to pay for parking or public transportation expenses while commuting to work. This benefit is provided through Health Equity, formerly known as WageWorks.

Who’s Eligible

All Conduent employees are eligible to enroll in commuter benefits.

How Commuter Benefits Work

  • Enroll any time, and make changes if you need to. You can enroll in this program any time during the year. You can change your commute options each month as your transportation needs change. For example, you can make changes to your contribution amount and/or the type of account (transit/vanpool or parking). If you enroll by the 10th day of the month, your transit pass/voucher will be effective the first of the month following 1 month for processing (a total elapsed time of approximately 2 months).

  • Decide how much to contribute. For 2023, the maximum contribution is $300 per month to your transit/vanpool account and up to $300 per month to your parking account. For 2024, the maximum contribution is $315 per month to your transit/vanpool account and up to $315 per month to your parking account

  • Know the rules — no refunds. According to IRS regulations, neither Conduent nor Health Equity can issue refunds for commuter deductions, even once your employment with Conduent ends.

Associates in New York City: Please attest that you were offered commuter benefits. Visit Learning@Conduent on ConduentConnect.com and search the catalog for course ECF101 to submit your attestation, if you have not already done so.

 

Learn More and Enroll